Position Summary

Associate HR Operations Specialist in Riga, Latvia to provide direct support to the North America and EMEA HR Operations as part of a centralized function to handle a variety of HR-related transactions. This role involves handling details of a highly confidential nature, providing exceptional customer service services as the first point of contact for HR, processing transactions and requests timely and with accuracy, and contributing to HR Operations process improvement initiatives.

Job Responsibilities

• Enter employee lifecycle activities and master data changes in the HR system in a timely and accurate manner.
• Partner with payroll to ensure all employee changes are accurately processed in the bi-weekly Payroll.
• Communicate effectively with Field HR, Benefits, and other HR team members to represent HR Operations as a valued and trusted partner.
• Develop and document standard operating procedures.
• Serve as a resource for HRIS by handling questions and helping to resolve and/or escalate issues as necessary.
• Contribute to team meetings, offer feedback on workload and provide suggestions to streamline activities within the team.
• Support the HR Operations team with special projects and process improvement initiatives.
• Maintain employee files in compliance with legal requirements.
• Respond to . U.S. and Canada employment verifications and unemployment claims.
• Encourage a positive work environment and present a “can-do” attitude, willing to jump in and help where needed.

Additional Information:

• Permanent contract
• Working hours: 9:00 - 17:30
• Salary: 1250 - 1350 EUR GROSS
• Heath insurance from first working day

Requirements

• 2+ years of related Human Resources experience.
• Previous experience with Oracle PeopleSoft will be considered as an advantage.
• Exceptional customer service skills, experience working in fast-paced environment preferred.
• Advanced working knowledge of MS Outlook, Word, Excel & PowerPoint.
• Confident, self-starter who can work well with minimum supervision.
• Superb attention to detail and ability to consistently meet deadlines.
• Ability to interact and communicate effectively with stakeholders.
• Flexible in handling multiple tasks of a different nature and able to prioritize efficiently, while being a problem solver who is quick to generate solutions and make things happen.
• Demonstrated initiative, judgment and maturity, deals with confidential information with the utmost discretion, respect, and care.
• Fluent in English.

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