Russian Speaking Customer Support Specialist

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Concentrix + Webhelp

Rīga, Latvia

Application deadline: 14th May, 2020

Workload

Full time

Salary (before taxes)

950 - ... €

Workplace language

Latvian

Presence

Only in the office
Mostly in the office
Hybrid
Only as required
Fully remote

Responsibilities:

  • Taking incoming calls;
  • Handling technical and service queries from customers;
  • Provide exceptional customer service on every contact;
  • You will deliver outstanding customer service in a proactive manner.

Requirements:

  • Fluent Russian language and good English skills (Secondary school level);
  • Excellent communication skills;
  • Self-motivated and competitive;
  • Computer literate;
  • Ability to analyse information;
  • Valid permission for full-time employment.

What we offer:

  • Motivated salary with the opportunity to earn more;
  • Motivational bonus system;
  • Opportunity to earn more;
  • Paid professional training;
  • Health insurance;
  • An alternating work schedules;
  • Great location - in the centre of Riga with an outdoor terrace;
  • International working environment;
  • Learning and development opportunities - on-going training and upskilling throughout your career
    Friendly colleagues and lots of fun!

How to apply?

By filling in the online application form.

Once you apply, you have to complete 2 online Tests: (only after completion of tests we can take you to the recruitment process):

  • FurstPerson Personality Test (Talent Assessment and Simulation)
  • English test (time limit:10 minutes)
Students
Service industry

Concentrix + Webhelp

Concentrix + Webhelp izstrādā, piegādā un uzlabo neaizmirstamu klientu pieredzi mūsdienu digitālajā pasaulē. No pārdošanas līdz atbalstam, satura moderēšanai līdz kredītu pārvaldei, Concentrix + Webhelp ir pastāvīgs partneris katrā B2C un B2B klientu solī. Uzņēmuma vairāk kā 440,000 dedzīgie darbinieki vairāk kā 70 valstīs katru dienu palīdz pasaules interesantākajiem zīmoliem izcelties.

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