Looking for new and interesting opportunities to demonstrate your verbal talents and technical prowess? Are you a client support prodigy or want to become one? Join us and work at Webhelp!

We are looking for communicative, friendly and customer focused personalities. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.

As a Customer Support specialist, what kind of responsibilities will I have?

• Taking incoming calls
• Handling technical and service queries from customers about their portable devices (incl. smartphones, tablets, computers)
• Provide exceptional customer service on every contact
• Deliver outstanding customer service in a proactive manner
• Maintain strict confidentiality of business-related data

As an Incoming Customer Advisor, what skills & experience will I need? Are there other requirements?

• Fluent Russian language (min C1 level)
• Good English skills (min B2 level)
• Excellent communication skills and multitasking
• Self-motivated and competitive
• Computer literate
• Good typing speed in English and Russian
• Ability to analyse information
• Valid permission for full-time employment
• Clear criminal record
• 1-2 Professional reference(s)

What’s in it for you?

• Motivational monthly bonus system
• Opportunity to earn more
• Paid 4-weeks-long professional training
• Health insurance
• An alternating work schedules
• International working environment
• Learning and development opportunities
• Great location of office - in the centre of Riga with outdoor terrace

START DATE: 18 February

LOCATION:

• Work from home (applicable for applicants who live in Latvia, not abroad)

EMPLOYMENT TYPE: Full time

WORKING HOURS:

• According to opening hours; contact centre business hours in winter: 7:00-21:00/ in summer: 8:00 - 22:00
• Alternating work schedule (incl. work on weekends)
• 4-5 shifts per week; 9 hours shift work + 30 min lunch

SALARY: 1000 Euro/ Gross (trial period); 1050 Euro/ Gross (after trial)

LAST APPLICATION DATE: 15 February